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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ERMENRICH products

The group "New Technologies" offers for review the products of the plant ERMENRICH: thermal imagers, measuring tape measures, laser, levels, angle meters, multimeters, voltage indicators, pliers, testers, non-destructive testing devices, detectors, rangefinders, weather stations, video endoscopes, dosimeters, tripods, GPS meters, laser receivers, breathalyzers, air quality monitors
  • Construction thermal imagers ERMENRICH
    Construction thermal imagers
    Seek TV50, Seek TV55, etc.
  • Measuring tape measures ERMENRICH
    Measuring tape measures
    Reel SQ30, Reel SQ50, etc.
  • Laser levels ERMENRICH
    Laser levels
    PL40, PLUS LN20, etc.
  • Digital levels and angle meters ERMENRICH
    Digital levels and angle meters
    Verk LQ20, Verk LL60, etc.
  • Electrical measuring devices ERMENRICH
    Electrical measuring devices
    WT60, TC07, etc.
  • Non-destructive testing devices ERMENRICH
    Non-destructive testing devices
    NG60, AL30, AL40, etc.
  • Cable line monitoring devices ERMENRICH
    Cable line monitoring devices
    NU30, NP40, etc.
  • Hidden wiring detectors ERMENRICH
    Hidden wiring detectors
    Ping SA20, Ping SM30, etc.
  • Moisture meters ERMENRICH
    Moisture meters
    Wett MW10, Wett MW30, etc.
  • Optical range finders ERMENRICH
    Optical range finders
    LR600, LR900, etc.
  • Parameter meters ERMENRICH
    Parameter meters
    Wett TU30, SC20, etc.
  • Home weather stations ERMENRICH
    Home weather stations
    Report WR50, Report WR20, etc.
  • Video Endoscopes ERMENRICH
    Video Endoscopes
    VE20, VE40, etc.
  • Dosimeters ERMENRICH
    Dosimeters
    RD20, RD40, etc.
  • Water Quality Testers ERMENRICH
    Water Quality Testers
    QT20, QT30, etc.
  • Telescopic tripods ERMENRICH
    Telescopic tripods
    PLT30 and others.
  • Other ERMENRICH
    Other
    Ping ES20, LR30, etc.

NEW TECHNOLOGIES GROUP

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